Domain Name Policy

1. Upon a Customer’s request, and subject to these terms and conditions, Cyberaxis will attempt to register a domain name, or renew the registration of an existing domain name, on behalf of the Customer with any domain name registrar that Cyberaxis, in its sole discretion, elects to employ for such registration or renewal (the “Chosen Registrar”). Cyberaxis reserves the right to refuse any request for registration or renewal of a domain name.

2. When registering a new domain name, or if your domain name is already registered with Cyberaxis’s domain registrar, we will attempt to enroll your domain in our Automated Domain Renewal Service. Through this service, Cyberaxis will attempt to automatically initiate the renewal of any domain name you register through Cyberaxis. The renewal will be initiated 15 days before a domain’s expiration date. Of course, you can opt out of the Automated Domain Renewal Service at any time through Domain Central. While participating in the Automated Domain Renewal Service, you agree to be bound by the policies associated with this service. In the event of conflict between those policies and rules and this Agreement, this Agreement will control.

3. The registration or renewal of any domain name by Cyberaxis on behalf of a Customer is subject to, and contingent upon, (i) the Customer providing all information needed to complete such registration, (ii) the availability of the domain name, (iii) the domain name not being in violation of any applicable law, rule, statute or regulation, (iv) the domain name not being in violation of any policy of the Chosen Registrar, (v) any fees or costs for such domain name registration being paid in advance by the Customer and (vi) the Customer’s continued compliance with any and all Cyberaxis Terms of Service and the AUP.

4. Once a domain name has been registered or renewed through Cyberaxis, no refunds will be given for the domain registration or renewal fee.

5. The Customer has full ownership rights over any domain name registered or renewed through Cyberaxis, where the domain registration fees have been paid in full by the Customer. In the event of fraud or failure to pay fees, Cyberaxis will retain possession of the domain name. In addition, if we receive a credit card charge-back for a domain registered with us, Cyberaxis will take ownership of the domain name(s) registered.

6. Cyberaxis is not responsible for maintaining the registrant information for domain names. The domain owner can modify all this information using our Control Panel, by contacting our Support Team or contacting the Chosen Registrar. The Customer agrees to continually update all information required by the Chosen Registrar. Updating your information with Cyberaxis does not automatically update it with the Chosen Registrar.

7. Cyberaxis is not responsible for any domain name’s availability. The Customer waives any and all claims against Cyberaxis for, and hereby releases Cyberaxis from, any loss, damage, liability, cost or expense arising out of, or relating to, the registration or release of a domain name.

8. The Customer acknowledges and understands that any and all domain name registrations and renewals are subject to the terms, conditions, rules, regulations, applicable law and policies of ICANN (Internet Corporation for Assigned Names and Numbers). In addition, any and all domain name registrations and renewals are subject to the terms and conditions of the Chosen Registrar, which can be found on the Web Site of such Chosen Registrar. Upon request, Cyberaxis will provide the Customer with the name of the Chosen Registrar.

9. The Customer understands and accepts that a request for a domain name registration or renewal is no guarantee that the Customer will receive the domain name that has been requested. The Customer understands, accepts and appreciates the risks associated with circumstances and vulnerabilities generally affecting the Internet and e-commerce in general. The Customer waives any and all claims it may have against Cyberaxis for, and hereby releases Cyberaxis from, any loss, damage, liability, cost or expense arising out of, or relating to, the registration or release of a domain name in such circumstances.

10. Cyberaxis is not liable for domain disputes that may arise over changed registrant information for a domain name.

11. Cyberaxis is not responsible for resolving any domain disputes. These issues must be resolved by the parties involved, according to the legal bounds of ICANN, the domain name governing body. Cyberaxis will not act as an arbitrator, but will honor any ICANN decisions.

12. If we are unable to secure payment before the domain renewal date, the domain name will expire.

13. Forty (40) days after a domain renewal date, a domain name will be released by the Registrar and made available to the general public for re-registration.

14. After a domain has expired, we will, upon a Customer’s request, put in a request with our Registrar to renew and reactivate the domain name if all registration fees are paid (including any extra fees required to pull a domain name out of its redemption period). This process is normally complete within four (4) days.

15. If we receive a dispute of payment, a chargeback or a request for a refund from your credit card Cyberaxis for a renewed domain name, Cyberaxis will take over the ownership of the domain name in question.

16. The Customer agrees that any and all information provided in connection with any domain renewal request shall be true and correct in all respects. In connection with any such request, Cyberaxis assumes responsibility only for processing such renewal request with the Chosen Registrar. Cyberaxis disclaims any and all responsibility to verify any information provided in connection with the request and shall have no responsibility or liability for any loss, delay, inconvenience, interruption in service, service error or loss of data.

17. Cyberaxis bears no responsibility or obligation to notify Customer of any approaching domain name expiration dates. The Customer agrees to bear complete responsibility for such deadlines.