The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
I have seen cheaper webhosting, why should I choose you?Don't be fooled by other web hosting companies claiming to give you quality features for a few... Views: 344 |
What type of databases do you offer?We offer MySQL 5 databases Views: 340 |
Can I order even though I am not in SingaporeYes, you can still order with us. We can host all international domain names and we also accept... Views: 322 |
Can I password protect directories?Yes you can password protect directory's within cPanel. Views: 306 |
Can I setup my own cron jobs?Yes, you may setup your own cron jobs from within the crontab button within cPanel. Views: 318 |
Can I upgrade my plan at anytime and how does it work?Upgrading hosting accounts with us is very simple. Login to our Client Area and once logged in go... Views: 315 |
Can I use hosting for Warez, Appz, Serials, or other illegal material?Absolutely NOT! If we find them in your directory or links to them, your entire account will be... Views: 307 |
Can you move my site over from my previous host?We do offer site transfer services free of charge, however you previous host must be using... Views: 355 |
Do you allow IRC or eggdrop bots?No, IRC and eggdrops are not allowed on our server and will get your account terminated without... Views: 303 |
Do you allow the uploading of Legal MP3's?Yes, so long as the material is not illegal or copyrighted. Views: 299 |
Do you allow website to advertise commercially? Yes, we allow sites to have commercial advertisements. Views: 297 |
Do you currently support PHP and MySQL?Yes, all of our servers fully support PHP and MySQL. Views: 342 |
Do you make daily or weekly backups?Yes, we make both daily and weekly backups of each account on all servers and they are... Views: 328 |
Do you offer domain registration services?Yes we do, you can register a domain name with us for only S$20.00/year. Views: 340 |
Do you offer Fantastico with your shared hosting plans?Yes, fantastico is enabled on all accounts by default. Views: 305 |
Do you offer Telnet or Shell access?Due to security reasons we are no longer offering these services to any customer. Views: 299 |
Do you provide Phone Support?No, at this time we only offer phone support for all pre-sales questions. We perfer that all... Views: 308 |
Do you provide Windows-based Hosting?CYBERAXIS only provides Linux based hosting. We no longer provide Windows based hosting services. Views: 319 |
How long will it take for my account to be active?Your web hosting account will be activated immediately upon receiving your payment, and we will... Views: 318 |
How much is extra disk space and bandwidth?If you require additional disk space and/or monthly transfer, you will need to upgrade your... Views: 440 |
What are the softwares installed on your servers?We run the latest stable version of CentOS with the latest stable build of Apache, PHP, mySQL,... Views: 295 |
What control panel do you use and do you provide a demo?All of our shared hosting packages come equipped with cPanel, one of the most popular control... Views: 342 |
What currency are your prices/fees in?All our prices/subscription fees are in Singapore Dollars (SGD$). Views: 199 |
What forms of payment do you accept?We currently accept Local Bank Transfer (United Overseas Bank, DBS Bank - Singapore), Cheques,... Views: 332 |
What happens if my site exceeds the allocated bandwidth?You will receive an automatic e-mail message warning you that you have reached 80% of your... Views: 305 |
What is the sign up process?After you complete your order, we will send you an e-mail immediately with your login information... Views: 355 |
What type of technical support do you provide?We provide our web hosting and reseller hosting customers with 24x7x365 Technical Support via our... Views: 324 |
Will you place advertisements on my website?No, we will NEVER place any advertisements on your website. Views: 311 |